Incidents reported on status page for Tacton CPQ https://status.tactoncpq.com/ https://d1lppblt9t2x15.cloudfront.net/logos/0c4ad4e1a8d7d04e9fb1de02bbd9940d.png https://status.tactoncpq.com/ en https://status.tactoncpq.com/incident/412831 Mon, 12 Aug 2024 18:56:00 -0000 https://status.tactoncpq.com/incident/412831#98014f66e53ab8ad021bb7248e6614987a4aade15a8275e4c6400988842655bf UPDATE, 08/12/2024, 09:50 PM INCIDENTS SOLVED UPDATE, 08/12/2024, 09:20 PM A correction has been made, and initial reports are that both functionalities are restored. We are still verifying that there are no lingering issues. Initial information, 08/12/2024, 08:56 PM We are currently experiencing issues with trampolines and docgen in Tacton CPQ. Our Engineering team is working to identify the root cause and implement a solution. If you have any questions or concerns, please contact Tacton product support product.support@tacton.com https://status.tactoncpq.com/incident/412831 Mon, 12 Aug 2024 18:56:00 -0000 https://status.tactoncpq.com/incident/412831#98014f66e53ab8ad021bb7248e6614987a4aade15a8275e4c6400988842655bf UPDATE, 08/12/2024, 09:50 PM INCIDENTS SOLVED UPDATE, 08/12/2024, 09:20 PM A correction has been made, and initial reports are that both functionalities are restored. We are still verifying that there are no lingering issues. Initial information, 08/12/2024, 08:56 PM We are currently experiencing issues with trampolines and docgen in Tacton CPQ. Our Engineering team is working to identify the root cause and implement a solution. If you have any questions or concerns, please contact Tacton product support product.support@tacton.com https://status.tactoncpq.com/incident/382288 Mon, 10 Jun 2024 16:00:00 -0000 https://status.tactoncpq.com/incident/382288#6c2dc9c43ddb0b729788a0ae8ab99ade204383f6dca77c04fb2c631aca0182d7 Services back to normal https://status.tactoncpq.com/incident/382288 Mon, 10 Jun 2024 16:00:00 -0000 https://status.tactoncpq.com/incident/382288#6c2dc9c43ddb0b729788a0ae8ab99ade204383f6dca77c04fb2c631aca0182d7 Services back to normal https://status.tactoncpq.com/incident/382288 Mon, 10 Jun 2024 16:00:00 -0000 https://status.tactoncpq.com/incident/382288#6c2dc9c43ddb0b729788a0ae8ab99ade204383f6dca77c04fb2c631aca0182d7 Services back to normal https://status.tactoncpq.com/incident/382288 Mon, 10 Jun 2024 16:00:00 -0000 https://status.tactoncpq.com/incident/382288#6c2dc9c43ddb0b729788a0ae8ab99ade204383f6dca77c04fb2c631aca0182d7 Services back to normal https://status.tactoncpq.com/incident/382288 Mon, 10 Jun 2024 14:55:00 -0000 https://status.tactoncpq.com/incident/382288#e0a2bd0ae9e8cfe692517028454494e798cb40843b7de2f794017acafe107556 We are currently experiencing a service disruption with configuration in Tacton CPQ, potentially affecting all tenants. Our Engineering team is working to identify the root cause and implement a solution. If you have any questions or concerns, please contact product support (product.support@tacton.com) https://status.tactoncpq.com/incident/382288 Mon, 10 Jun 2024 14:55:00 -0000 https://status.tactoncpq.com/incident/382288#e0a2bd0ae9e8cfe692517028454494e798cb40843b7de2f794017acafe107556 We are currently experiencing a service disruption with configuration in Tacton CPQ, potentially affecting all tenants. Our Engineering team is working to identify the root cause and implement a solution. If you have any questions or concerns, please contact product support (product.support@tacton.com) https://status.tactoncpq.com/incident/382288 Mon, 10 Jun 2024 14:55:00 -0000 https://status.tactoncpq.com/incident/382288#e0a2bd0ae9e8cfe692517028454494e798cb40843b7de2f794017acafe107556 We are currently experiencing a service disruption with configuration in Tacton CPQ, potentially affecting all tenants. Our Engineering team is working to identify the root cause and implement a solution. If you have any questions or concerns, please contact product support (product.support@tacton.com) https://status.tactoncpq.com/incident/382288 Mon, 10 Jun 2024 14:55:00 -0000 https://status.tactoncpq.com/incident/382288#e0a2bd0ae9e8cfe692517028454494e798cb40843b7de2f794017acafe107556 We are currently experiencing a service disruption with configuration in Tacton CPQ, potentially affecting all tenants. Our Engineering team is working to identify the root cause and implement a solution. If you have any questions or concerns, please contact product support (product.support@tacton.com) https://status.tactoncpq.com/incident/332532 Fri, 23 Feb 2024 11:00:00 -0000 https://status.tactoncpq.com/incident/332532#f9e0bdb0db04c77cae50858e0caf522859d71b584278183566102c6865a02473 On Feb 23, we had a 10 min outage affecting the Early Access NA environments. The outage was caused by a misconfiguration that occurred during routine maintenance work. Please contact product support if you have any questions. https://status.tactoncpq.com/incident/229437 Thu, 06 Jul 2023 09:15:00 -0000 https://status.tactoncpq.com/incident/229437#e8ea14322f50915a86babb74b3fbf8d27fd033d5ab00595ee72436ec58960a18 Dear customers, last Thursday our production EU cluster experienced service interruption of approximately 20 minutes. Unfortunately, both the page subscription notification and our Twitter integration did not work and while we were hard at work to get the services back up again, you were left in the dark. For this reason, we have improved our process to be less error-prone and removed the Twitter integration so that you will be properly informed in the future. You can kindly find the mentioned status report for June 29th under 'Previous incidents'. We apologize for the late update. https://status.tactoncpq.com/incident/229435 Thu, 29 Jun 2023 12:01:00 -0000 https://status.tactoncpq.com/incident/229435#b130c000a6f3b89347d92e6b3d21ad08aa63920b415bf787a9bd2ff1ac4f585f The problem has been fixed and normal operation resumed. We once again apologize for the interruption. https://status.tactoncpq.com/incident/229435 Thu, 29 Jun 2023 11:41:00 -0000 https://status.tactoncpq.com/incident/229435#099df17268021cbdbeb0959c287e4139d45de2a050385dca6ab00a31d1175c0e We are experiencing technical difficulties impacting the availability of our Production EU cluster. Our team is currently working on restoring the service. We apologize for the inconvenience.